David James October 25, 2021 ANALYSE, IMPROVE Process Mining on the Cheap David James October 25, 2021 ANALYSE, IMPROVE If you’d like to see what your processes are really doing, then this tip might be for you.
David James September 24, 2021 Keeping hold of your customers David James September 24, 2021 In the world of customer satisfaction, it can be important to promptly rectify your mistakes.
David James September 16, 2021 ANALYSE Looking at what doesn't happen can be very useful David James September 16, 2021 ANALYSE Root causes can be elusive. There are ways to make them easier to find.
David James September 13, 2021 IMPROVE, ANALYSE Questions ...Questions David James September 13, 2021 IMPROVE, ANALYSE Asking the right question can be very important.
David James August 19, 2021 CHANGE, IMPROVE A matter of Ethics David James August 19, 2021 CHANGE, IMPROVE The changes proposed in a process improvement can have considerations beyond simple efficiency.
David James July 27, 2021 IMPROVE, ANALYSE The importance of checking cycle time David James July 27, 2021 IMPROVE, ANALYSE COVID testing - a case study in LEAN thinking and why it’s good to consider the timing along with the function of a process.
David James July 13, 2021 CONTROL, REPORT Documentation can be useful in more ways than one David James July 13, 2021 CONTROL, REPORT Process documentation need to be a bit creative to capture your audience
David James July 7, 2021 Meditation may not be the answer David James July 7, 2021 Speed has its use but it can cause unintended problems
David James June 29, 2021 Some things are more important than others David James June 29, 2021 From quarantine to airlines, it’s important to understand Critical to Quality criteria.
David James June 23, 2021 IMPROVE Where to start on the improvement journey David James June 23, 2021 IMPROVE There are a number of ways to prioritise processes for improvement, some being easier than others.
David James June 10, 2021 Indifference can be bad for your health David James June 10, 2021 It’s easy to overlook how things get done when they’re not front of mind.
David James May 26, 2021 TO MEASURE OR NOT TO MEASURE .. THAT IS THE QUESTION David James May 26, 2021 Setting meaningful goals can be difficult
David James May 20, 2021 Pausing for thought can be an asset David James May 20, 2021 Let your mind wander and explore the possibilities
David James May 5, 2021 ANALYSE, IMPROVE Understanding data can be a challenge David James May 5, 2021 ANALYSE, IMPROVE The standard spreadsheet and chart analysis may not be showing you the whole story
David James April 21, 2021 ANALYSE, IMPROVE Know when to react and when to wait David James April 21, 2021 ANALYSE, IMPROVE Every process will vary but understanding the cause is important
David James April 16, 2021 IMPROVE, CHANGE STICTION and how to avoid it David James April 16, 2021 IMPROVE, CHANGE Some words perfectly describe a whole concept
David James April 8, 2021 IMPROVE To err is only Human David James April 8, 2021 IMPROVE We all make mistakes but good process can help prevent them occurring.
David James April 1, 2021 IMPROVE, QUALITY Drip ... Drip ... Drip David James April 1, 2021 IMPROVE, QUALITY Dripping taps can lead to waste and are easy to fix
David James March 25, 2021 IMPROVE Silos are for Storing Grain David James March 25, 2021 IMPROVE Business organisations can easily become fragmented and introduce waste in the supply chain
David James March 15, 2021 ANALYSE, IMPROVE Don't forget to exercise your brain David James March 15, 2021 ANALYSE, IMPROVE Sometimes it’s best to act immediately and sometimes it’s best to think first.